Ken Hughes is internationally renowned as one of the world’s leading authorities on how and why people buy. A leading consumer behaviouralist, he helps the biggest blue-chip brands decode consumer values, build customer connection and design customer experience that moves the needle. He blends data with story so teams can create change in real life, not just in theory.
If your brief demands sheer energy, clear ideas and generous Irish wit, Ken delivers. He is among the most popular keynote speakers booked for leadership meetings, sales kick-offs and every kind of international conference, delighting event attendees with a style that is fast, funny and practical. Regularly voted Best Speaker, he reaches tens of thousands of delegates globally each year with thought disrupting insight that people remember and use.
Ken is an accomplished author, CEO and founder of a consumer insight agency with more than 20 years at the helm. His work spans consumer and cyber psychology, digital anthropology, behavioural economics and retail futurology. He explores the peer to peer economy, new consumer values and what all this means for business today.
A trained actor, university lecturer and life strategist, he is as strong on video as he is on stage, and he has coached high-performance athletes and senior executives on focus and resilience. Ken shares ideas with humour and humanity so the science lands and sticks.
How to embed human connection in a digital-first world. This session shows leaders how to deepen trust and loyalty across teams and customers, building the customer experience Ken Hughes is known for.
Your customer at the centre. Expect a clear view of shifting consumer values, instant expectations and what relevance looks like as AI matures. In a noisy market, experience is king.
Why customer experience is your edge. Practical steps to design for delight at every touchpoint, using data with empathy so you create moments people talk about and remember with pleasure.
AI is not only about machines. Ken focuses on influence, emotion and communication…
The Wool Act is a dynamic and highly interactive performance designed for corporate events. Using energy, humour and surprise, it turns audiences into active participants, creating a striking visual network that reinforces themes of collaboration, connection and shared purpose.
Sean Pillot de Chenecey is a leading futurist and innovation strategist. He helps organisations anticipate change, identify risk, and develop foresight-driven strategies for leadership, culture, and growth in an uncertain world.
Linda Yueh, a distinguished economist, author, and speaker with a profound impact on global economic discussions, specialises in macroeconomics, globalisation, and China’s economic evolution. Her expertise enriches numerous prestigious institutions and media outlets.
Co-Director of the INSEAD Blue Ocean Strategy Institute and The Boston Consulting Group Bruce D. Henderson and Chair Professor of Strategy and International Management at INSEAD, France (the world’s second-largest business school). Thinkers50 placed Chan among the top ten most influential business thinkers in the world.
Garry Kasparov, the legendary world chess champion, author, and strategist, brings unmatched expertise in leadership, decision-making, technology, and politics. His dynamic and thought-provoking presentations inspire leaders to embrace logic, creativity, and resilience in times of change.
Rasmus Hougaard is the founder and CEO of Potential Project, a thought leader in the area of human-centred leadership, an HBR and Forbes contributor, an author and a Thinkers50 business thinker.
Dr Marshall Goldsmith is a world-renowned business educator and one of the most respected executive coaches working today. He helps successful leaders and executive team members achieve meaningful, measurable change with practical tools for behaviour change, leadership development and human resources outcomes grounded in evidence.
Friederike Fabritius, a thought leader and passionate leadership expert, applies behavioural research and neuroscience perspectives to real-world insights. A bestselling author and sought-after speaker, she helps Fortune 500 companies optimise performance by understanding how the brain works, transforming executive thinking and learning for greater efficiency and success.
Business growth strategist, entrepreneur, advisor to emerging companies and best-selling author.
Andrew McMillan is a leading authority on customer experience, employee engagement and leadership. Drawing on his 28 years with the John Lewis Partnership, he helps organisations connect culture, purpose and performance to create exceptional results.
