Sue Garrard

Handpicked by Paul Polman, former CEO of Unlilever, she spent 8 years building and delivering his vision of a Purpose led business with spectacular results. She brings unique insights from her time in leadership of both public and private sector organisations in their drive to become more sustainable.

Sue Garrard was, until Autumn 2018, EVP Sustainable Business and Communications at Unilever. She has now established her own business, as an advisor on sustainability strategy for companies wishing to step change their strategy and commitment to sustainability. She complements her client work by advising three sustainability related projects on a pro-bono basis.

Sue was one of the first external hires handpicked by then Unilever CEO, Paul Polman, to help deliver his vision of the Unilever Sustainable Living Plan (USLP). In her role at Unilever she was responsible for leading and embedding the company’s ambitious USLP into the business and ensuring progress against its 70-plus time-bound targets.

She was also responsible for teams in 180 markets who engage with Governments and key external stakeholders; lead employee engagement; handle the media; and are accountable for issues and crisis management. She was part of the four-strong executive team that led the rebuttal of the hostile takeover bid by Kraft Heinz and managed its significant aftermath.

In particular, Sue was responsible for establishing sustainability as a driver of brand growth. By the end of 2017 its ‘sustainable living brands’ were growing 50% faster than its other brands and representing 70% of the company’s growth.  For her final year at Unilever Sue led the work to develop Unilever’s next sustainability plan, the successor to their current USLP which expires in 2020.

Throughout her work she has engaged with many of the leading authorities worldwide on the social and environmental aspects of sustainability and the UN’s SDGs.

Sue was one of the founders of the independent not for profit organisation, Blueprint for Better Business, and remains a Trustee. She is also a Senior Associate at the University of Cambridge Institute for Sustainability Leadership, and a Fellow of the RSA.

She was Vice Chair of the Advertising Association from September 2014 to September 2018. And until 2014 Sue was also a Non-Executive Director of the Serious & Organised Crime Agency.

Sue has an unusual background, with two spells in the public sector, and roles in advertising and public affairs agencies in the private sector. Her last role in the public sector was as the Director General for Customer Strategy and Communications at the Department of Work and Pensions, from 2006 to 2011.  Before that, Sue held Board level positions in Fishburn Hedges, a public affairs and PR agency, and in the highly acclaimed advertising agency AMV.

Sue started her career as a civil servant in the Department of Energy, most latterly on the team that privatised British Gas, and was the marketing lead for the ‘Tell Sid’ campaign.

In October 2019 Sue was admitted into the PR Week Hall of Fame for leadership on Sustainability and Purpose.

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  • Leading for the Long-Term
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