Customer Service Speakers

Curious about bringing a dynamic Customer Service speaker to your event? Discover who’s available and explore how their insights can transform your audience. Enquire now about fees and availability.

Meet some of our Customer Service Speakers

Andrew Bastawrous

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Andrew Bastawrous is an extraordinary storyteller, and eye surgeon with an OBE, a business leaders and has a passion for global health. He doesn’t just talk – he acts. As one of the influential people driving innovation in eye care, his work has attracted global media interest and is grounded in undertaken research that delivers measurable impact.

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Andrew McMillan

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Andrew McMillan is a leading authority on customer experience, employee engagement and leadership. Drawing on his 28 years with the John Lewis Partnership, he helps organisations connect culture, purpose and performance to create exceptional results.

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Alex Hunter

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A branding and customer experience expert, keynote speaker, and angel investor.

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Mark Jeffries

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Mark Jeffries is a leading communications consultant, keynote speaker, and event moderator. With a background as a Merrill Lynch stockbroker, he equips global organisations with practical tools for influence, connection, and strategic communication, inspiring audiences to thrive in business and beyond.

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Kevin Roberts

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A renowned international business leader, founder, and educator. His company, Red Rose Consulting, counsels business leaders and employees on creative thinking, marketing, and leadership.

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Catherine De Vrye

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Catherine DeVrye is a globally experienced business speaker and bestselling author who brings authentic leadership insight, humour, and substance to every stage. With a dynamic international career and a compelling personal story, she empowers audiences to drive performance, resilience, and service excellence.

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Bill Taylor

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Fast Company founding editor and keynote speaker guides business leaders on a path to go from now to next in a world filled with nonstop disruption.

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Not all of the speakers we work with are on our website. Please get in touch to explore even more options.

Key Topics Covered by Expert Speakers on Customer Service

Our experts on customer service speak about a wide range of timely, high-impact topics, including:

  • Building a customer-first company culture

  • Customer service in the age of AI and automation

  • Omnichannel support and digital experience strategy

  • Handling customer complaints and turning them into opportunities

  • The psychology of customer loyalty and retention

  • Tailoring service excellence in regulated or high-stakes industries

Sessions can be fully customised to meet your audience’s needs.

How a Customer Service Expert Inspires Action

A great customer service speaker doesn’t just educate your audience, they spark action! After a keynote, your team will walk away with:

  • A renewed mindset around customer value

  • Practical strategies to implement immediately

  • Improved morale and alignment around service goals

  • Tools to track performance and customer satisfaction metrics

Companies report measurable improvements in NPS, CSAT, and employee engagement after working with our speakers.

Booking a Customer Service Speaker

Booking one of our customer service speakers through Speaker Ideas is straightforward. We’ve curated a selection of experts who can tailor their message to your organisation’s specific needs. Get in touch to discuss your event requirements and we’ll help you find the perfect speaker to deliver the insights and strategies you need.

Frequently Asked Questions

What can a customer service speaker really do for your organisation?

They help shift internal culture, equip teams with service tools and inspire customer-centric thinking that lasts.

Yes, speakers will customise their presentations to address the unique challenges and opportunities in your industry.

Absolutely. Many speakers offer workshops and interactive sessions to really get into the nitty-gritty of customer service strategies and skills.

Call us, e-mail us or use the form below for a free (non-binding) consultation and we will respond within one working day.